Exchange ActiveSync folders showing total number of items

lk149
Enthusiast - Level 3

I have an Exchange account setup on my GS3 and the folders all show the total number of items in that are in the folders.  I would like the folders to show the number of unread items instead.  Is there any way to change this?  I have already tried deleting and re-adding the account and restarting the phone.  It is very frustrating when I get a notification of a new email, but can't figure out which folder it is in.

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Ann154
Community Leader
Community Leader

I have an couple of accounts setup as exchange on my devices. The count shown as always been for unread emails.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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lk149
Enthusiast - Level 3

Mine shows total number of items and it's really annoying.

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