I'm transferring my phone to someone else. How can I get her started with a fresh, new phone? Thanks!
Go into settings, look for Backup & Reset. Look for Factory Data Reset. Click on that. Follow the prompts. It will wipe the device back to its factory state. Make sure you have backed up your data on the phone before doing a factory reset.
Thank you, Chris!
JillOhio It is so nice that you are giving someone your phone. I’m here to help make sure it is fresh. I just want to be sure I understand. Are asking how to delete everything from the phone? Is so, what make/model is the phone?DeloresK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
