Fascinate won't connect to computer

My Fascinate will not connect to my computer. When plugging in, the phone starts to charge but there is no notification on the phone that it is connected. I have tried "Ask on connection" and "Mass storage" on the USB settings and I never get a USB indication on the notifications page. I have updated to the latest driver on my computer, no effect. I have even tried using Vcast on my computer and it doesn't see it. Tried using the debugging option and it didn't do anything. Tried different cord, still nothing. Using update 2.2 and Win7.

Accepted answers

EdW_VZW

Please also refer to this link that can assist you further with online access to support, FAQ's and User Manuel. The link

Thank you for your inquiry. Adding to what was stated; please try rebooting your computer without the device connected to via the USB. Then try these steps to attempt transferring your files on your device to the computer. The USB cable can also charge the device when connected into the computer.

For transferring files using the Mass Storage USB settings:

1. From the Home screen, touch Menu, Settings, USB Settings, USB, then select Mass Storage.

2. Attach your phone to the computer with a USB cable that came with your phone. Your phone should be recognized and displayed in the USB in the Annunciation Line / Notifications Panel.

(In some cases, users have experienced after updating, the Samsung USB driver can automatically download or prompt you to download it to your computer. Afterward, you can install it to your computer. Afterward, remove the USB Cable and reconnect it between your phone and the computer. The option available at that point would be to connect to USB Storage of which you would select it. Then your device avatar will turn orange and a message displayed that the USB storage is in use.)

3. Display the Notifications Panel, touch USB connected. At the prompt, touch Mount to enable copying of files between your computer and the memory card.

4. At the prompt on the computer, select a transfer method.

5. Open device to view files using Windows Explorer.

6. Drag and drop files from the PC and/or to the memory card installed in your phone.

All comments

nickjr

RDaneel wrote:
My Fascinate will not connect to my computer. When plugging in, the phone starts to charge but there is no notification on the phone that it is connected. I have tried "Ask on connection" and "Mass storage" on the USB settings and I never get a USB indication on the notifications page. I have updated to the latest driver on my computer, no effect. I have even tried using Vcast on my computer and it doesn't see it. Tried using the debugging option and it didn't do anything. Tried different cord, still nothing. Using update 2.2 and Win7.

Just to be accurate, I assume you updated the drivers supplied by verizon and samsung, not window drivers for your phone. Try a different port on your pc. Check device manager and see if the device shows up or you have any yellow question marks in device manager.

rocknrev

Doesn't work for me either. Even installed VCast media manager on PC and that simply shut down each time it booted up.

What is the next step?

NuDroidUsrr

RDaneel wrote:
My Fascinate will not connect to my computer. When plugging in, the phone starts to charge but there is no notification on the phone that it is connected. I have tried "Ask on connection" and "Mass storage" on the USB settings and I never get a USB indication on the notifications page. I have updated to the latest driver on my computer, no effect. I have even tried using Vcast on my computer and it doesn't see it. Tried using the debugging option and it didn't do anything. Tried different cord, still nothing. Using update 2.2 and Win7.

What is it you are trying to get to the phone? Music? Pictures? Videos? There are other ways of doing it. I do not connect my phone to my computer, I use a paid app called iSyncr and iSyncr WiFi to get all of those things sync'ed between the 2 devices. Yes, it is a paid app, but for $2.99 and $.99, isn't it worth $4.00 to get rid of the aggravation? If you just want to try the app, there is a iSyncr Lite and iSyncr WiFi Lite version in the Marketplace that is free.

Hope this helps.

nickjr

This in my opinion the best way and easiest after you d/l these 2 free programs http://www.howtogeek.com/howto/41583/how-to-transfer-files-between-your-pc-and-android-phone-wirelessly/

RDaneel

Thanks for the help. I'm just trying to move pictures and music. I will try to connect by wireless.