My galaxy s6edge does not fast charge since the new verizon update.6/11/16 I use the original charger supplied with the phone and the phone doesn't seem to recognize it.
Did you guys check the accessories settings to make sure fast charging is turned on?
Have you tried a different charger?
Same here. My fast charger works fine on my coworker's s4 (fast charges it), but just charges my s6 slowly. I do have the "fast charge" option in battery settings turned on.
cddame,
Being able to get your phone charged fast is definitely important! We want you to be able to count on this. What happens when you plug the phone in? Any errors or anything like that?
AndrewT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
my fast charger doesn't work anymore either. Over 5 hours to charge phone. It doesn't matter which outlet I use. There is no error code/screen. It used to indicate fast charging on the screen, now it just says "charging".
Yyes, fast charging is turned on. I have turned it on and off. Restarted my phone. Now plugged into another charger, NOT listed as fast charge and it is charging very fast!
Do you have an S6 as well, PAINTLADY101? I know it's important for all your charger to work as well as possible. Are you using the original home charger that came with the phone?
JenniferH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!