Five stolen iPhones (probably stolen) delivered to my house--how to tell Verizon?

[jps2014]

This morning I came home and there was a guy parked in front of my house. He said Hi, some packages coming for me are accidentally coming to your house. I said why to my address, he said it was an accident, a mistake, FedEx made. Could he pick them up? He said his name was Miguel... He was a latino guy driving a late model Acura. I said, okay, I was busy, and if it didn't have my name on the package then whatever...

Long story short, I realized this was some kind of stolen goods dropped--I'd read about it before. I heard him talk to the driver, accept five packages each one the size of a brick (the package, not the contents). He told the driver his (alleged) name...I wish I'd gotten his plate number...Anyway I was afraid that as my address was on it I'd be blamed for what seemed like a scam to pick up stolen goods. I called FedEx, they looked into it, and found that five cell phones were delivered to this guy at my address...all from Verizon. Probably the latest iphone. Five cell phones for one guy? Not likely legit. And it's a common practice to use a stolen credit card number, buy an expensive item, have it shipped to a stranger's house, have it picked up there so it's not traced back to the illegal "buyer"'s address...

SO I wanted to talk to someone AT Verizon, tell them that the five phones shipped here were probably bought with STOLEN CREDIT CARD DATA. And they should investigate (FedEx AND the police advised this.) Someone has ripped of Verizon and the person whose card it was (probably, anyhow, that's what's going on).

But the fraud dept online of verizon is only for online fraud. I can't find a number to call--and I'm not a Verizon customer. Who do I talk to?

[stef7]

You don't know if they were G5, Note4, L3s, iPhone6, or something completely different.

Did you try live chat?

You might try emailing: abuse@verizon.net

I would think there would be a way for them to invalidate the ESNs of the devices, making them essentially worthless. VZW knows what was in the boxes, and their ESNs.

[jps2014]

I haven't tried live chat, maybe I will.

the abuse thing is for email fraud. This is quite another area.

I know there are security people in Verizon who'd like to know about this but hard to get in touch with them.

[stef7]

Yes, it's very sad. You're trying to do the right thing, and it's too effort intensive to bring it to their attention.

Verizon is really making it complicated to do simple stuff (even stuff that benefits THEM).

Geesh.

Good luck.

[GalaxyClass]

Sad but so true with big business and in this case it's Verizon and at some point we all will hurt from it.   

[stef7]

The OP could write to the email address. Maybe it would go into a bit-bucket, maybe it would be forwarded on.

Who knows.

If these devices had shipped from Amazon, it would have been much easier to report the fraud. I see your point about "Big Business", but in many ways, Amazon gets it right IMHO.