Mine doesn't have the Push System Updates either so that doesn't work. I have been on the phone with tech support again twice. After getting that yellow triangle Downloading message we thought maybe an update was coming through, but seems not. I think the person, above, who mentioned I may have held the volume control inadvertently while powering on (putting the phone into Download mode) must have been correct.
Verizon is suggesting they send me a "new" phone (which are reconditioned phones). I don't like that idea because I've treated my phone really well, never dropped it, etc. What if I get one that ends up with different problems. Plus it will take a lot of time to list and reinstall apps and data that I have.
Nothing new about the problems with my phone that started after the DL09 update: GPS still doesn't lock except occasionally when I also have Google Locator Services on (and even then it takes awhile). I have that missing first letter problem, and doubling the initial caps when entering text. Another annoying problem that I never had before DL09.
And since doing the reactivate as a Verizon tech suggested (*228, option 1) my POP email doesn't come through on its own without me either shutting phone down and restarting, or (a tip from someone on the forum) Ending email program (thru Task Manager) WHILE it is supposedly checking for new mail. Then going back into Email and hitting Load New Messages.
Might be easier to live with these problems than deal with reinstalling data and apps to a new phone. Not happy about this. I also don't see why Verizon (in store or by phone) cannot call Samsung or Google or wherever the updates are pushed from and have the EA28 pushed to my phone. There should be an option online for us to download updates or trigger them to be pushed.
