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GPS after DL09 update

The DL09 update improved my email problem (previously it wouldn't download new POP mail without turning phone off and on). I'm thankful about that. But my GPS wasn't too bad before DL09 (not as good as many other phones, but tolerable). Now it takes 5 or more minutes to get a GPS lock outside in a clear area. Around tall buildings I have yet to get a lock. I have not downloaded the EA28 (or whatever the next update is called), afraid that I'll end up with worse problems. Or has that update fixed anyone's GPS and left email working well???

That said, I am unable to check for updates--I've tried a few times since DL09 and it tries and tries, finally telling me that the server is unavailable and try again.

Thank you for any help you can offer.

Comments

bigfrank69

Bri333 wrote:
The DL09 update improved my email problem (previously it wouldn't download new POP mail without turning phone off and on). I'm thankful about that. But my GPS wasn't too bad before DL09 (not as good as many other phones, but tolerable). Now it takes 5 or more minutes to get a GPS lock outside in a clear area. Around tall buildings I have yet to get a lock. I have not downloaded the EA28 (or whatever the next update is called), afraid that I'll end up with worse problems. Or has that update fixed anyone's GPS and left email working well???

That said, I am unable to check for updates--I've tried a few times since DL09 and it tries and tries, finally telling me that the server is unavailable and try again.

Thank you for any help you can offer.

I downloaded the EA28 when it came available and the GPS works darn good now so give it a try and hope it works for you.

Bri333

Thanks for the quick reply...how do I do that if the Check for Updates isn't working though? (I've gotten a "server unavailable" message repeatedly)

PJNC284

Do you have wifi off?

Bri333

Yes...

Bri333

Nope, still didn't find updates. Tried pulling battery. Even did *228 to see if that would help it find the server. Also, I think gps will lock IF I have other location services turned on. I need to try a few more times to test this. If just gps turned on, it was 20+ minutes and no lock even on open highway. This wasn't a problem till DL09. Also, my phone could find the update server before DL09.

I will start a new thread about the update problem. Also, I now have the problems--just since DL09--that when first typing it leaves off first letter, and does double caps.So DL09 gave me some problems that I didn't have before, though it did solve my email problem.

NuDroidUsrr

Bri333 wrote:
Nope, still didn't find updates. Tried pulling battery. Even did *228 to see if that would help it find the server. Also, I think gps will lock IF I have other location services turned on. I need to try a few more times to test this. If just gps turned on, it was 20+ minutes and no lock even on open highway. This wasn't a problem till DL09. Also, my phone could find the update server before DL09.

I will start a new thread about the update problem. Also, I now have the problems--just since DL09--that when first typing it leaves off first letter, and does double caps.So DL09 gave me some problems that I didn't have before, though it did solve my email problem.

I would take your phone to a Verizon store and have them try to load the update. My original Fascinate that I ordered online from the Verizon Wireless Website was bad, it would not receive updates giving me the same error message you are getting. There was a batch of Fascinates that were bad, and they could tell you if yours is 1 of them.

KinquanaH_VZW

Bri333, I am sorry your experiencing issues with your GPS after your software update. If you have attempted to resolve your issues with routine steps that usually fix some device issues, your next step would be to visit a corporate Verizon Wireless store. The EA28 software was released to correct issues with the DL09 update.

Additionally, I wanted to list the steps to update your phone to the EA28 Os below:

1) Click Menu

2) Click Settings

3) Click about phone

4) Click System updates

5) Click push system updates

6) Check New

KinquanaH_VZW

MaxBuck

Not trying to pile on here, but my GPS worked great right out of the box. That is no longer the case after the most current update; my gps is now useless. I'll be visiting the company store for a fix.

Bri333

SPent more than an hour on the phone with tech support (hard reboot, reactivate...) and they ended up telling me to go to the official verizon store wherethey can update the phone via internet and usb cable. Well, took off of work, went out of my way to get to store. They were useless. Never heard of such issues and, no, they can't update thru isb, they don't have access to the updates.

I really don't want to 21st my phone and lose data from all my apps.

And VZW employee who responded: your reply was insulting: I know how to check for updates, which I thought obvious from my post. So you provided no real help.

Dad-Bill

Feel like you're being used, tired of the wait and the run around? Come join us to voice our opinions on April 1st. Check out this FaceBook link; we will be glad to have you join us!

http://www.facebook.com/pages/Contact-Your-April-Fool/171721029544794?sk=wall

Bri333

Whoops...there were 2 typos in my email. Correction is (typos underlined):

03-17-2011 08:13 PM

SPent more than an hour on the phone with tech support (hard reboot, reactivate...) and they ended up telling me to go to the official verizon store where they can update the phone via internet and usb cable. Well, took off of work, went out of my way to get to store. They were useless. Never heard of such issues and, no, they can't update thru usb, they don't have access to the updates.

I really don't want to reset my phone and lose data from all my apps.

And VZW employee who responded: your reply was insulting: I know how to check for updates, which I thought obvious from my post. So you provided no real help.

maryl

Anyone have a solution to this problem? My GPS doesn't work at all after the EA 28 update either.

ireash

YEP Do exactly what I did......Return the phone, get the new one and DO NOT UPDATE!

Not only did the fix NOT fix my GPS it BROKE the USB mounting....I went into the store and the Rep told me I was basically full of it...so I made him use HIS Fascinate and try to mount the USB...Guess what he got...DEER IN THE HEADLIGHTS!!! He sadi...Hmm....Never seen that before...YA DUMMY...cause the new update broke it! Verizon is seriously losing credibility with me!

so ya...Return the phone and get the new one and DO NOT UPDATE IT! Everything works on mine except the GPS still doesnt lock?? go figure!

AraceliT_VZW

You can try the following steps listed below and if you are still having issues with GPS, please PM me your contact information.
1. Menu
2. Settings
3. Location & security
4. Make sure only Standalone GPS services and Google location services are checked

pooperscooper

I've tried everything. My GPS worked great after the DL09 update but since EA28 came along it's as dead as a door nail. I can leave it on for hours and not one satellite shows up. I haven't decided yet if I want to take it to a store and get another phone or just dump all my Verizon services. Let them try and get any money from me for the remainder of my contract for something that doesn't work. In this day an age it's an atrocious lack of quality control for something that other vendors have no problem doing. Yes, I know no phone is perfect but basic functionality has to work.

Smokie11

KinquanaH_VZW wrote:
Bri333, I am sorry your experiencing issues with your GPS after your software update. If you have attempted to resolve your issues with routine steps that usually fix some device issues, your next step would be to visit a corporate Verizon Wireless store. The EA28 software was released to correct issues with the DL09 update.

Additionally, I wanted to list the steps to update your phone to the EA28 Os below:

1) Click Menu
2) Click Settings
3) Click about phone
4) Click System updates
5) Click push system updates
6) Check New

KinquanaH_VZW

Well now I know why I don't have Froyo yet...that step number 5, my dogggone phone has no push system updates option. Man what a bummer, how do I get that push stuff. :smileytongue:

Bri333

Mine doesn't have the Push System Updates either so that doesn't work. I have been on the phone with tech support again twice. After getting that yellow triangle Downloading message we thought maybe an update was coming through, but seems not. I think the person, above, who mentioned I may have held the volume control inadvertently while powering on (putting the phone into Download mode) must have been correct.

Verizon is suggesting they send me a "new" phone (which are reconditioned phones). I don't like that idea because I've treated my phone really well, never dropped it, etc. What if I get one that ends up with different problems. Plus it will take a lot of time to list and reinstall apps and data that I have.

Nothing new about the problems with my phone that started after the DL09 update: GPS still doesn't lock except occasionally when I also have Google Locator Services on (and even then it takes awhile). I have that missing first letter problem, and doubling the initial caps when entering text. Another annoying problem that I never had before DL09.

And since doing the reactivate as a Verizon tech suggested (*228, option 1) my POP email doesn't come through on its own without me either shutting phone down and restarting, or (a tip from someone on the forum) Ending email program (thru Task Manager) WHILE it is supposedly checking for new mail. Then going back into Email and hitting Load New Messages.

Might be easier to live with these problems than deal with reinstalling data and apps to a new phone. Not happy about this. I also don't see why Verizon (in store or by phone) cannot call Samsung or Google or wherever the updates are pushed from and have the EA28 pushed to my phone. There should be an option online for us to download updates or trigger them to be pushed.

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