Child Item

Site Totals

61410 Questions Answered 270 Categories

GS3 reboots constantly, says vzwavservice no longer working

Since kit kat my phone has been behaving erratically, but now its not even usable. It shuts down randomly, sometimes even in a reboot loop. It often says vzwavservice is no longer working. I've pulled the battery out for a half hour, done a factory data reset, and a hard reset. Nothing seems to help.

Comments

Verizon_Support

jwilkinson83 lets get you back in action! Has there been any other changes to the device outside of the software update?

AshleyS_VZW

Follow us on Twitter @VZWSupport

jwilkinson83

Maybe a few different apps like Facebook messenger but other than that it's

the same. I even uninstalled that app since its the most recent but it

still does it.

On Aug 15, 2014 3:39 PM, "Verizon Wireless Customer Support" <

Verizon_Support

jwilkinson83 we'll put an end to these issues! Try running the device in Safe Mode to see if there are any improvements http://vz.to/QYDqY7

AshleyS_VZW

Follow us on Twitter @VZWSupport

jnascar

Application Vulnerability Scanning Service is what it is VZWavService.... VZW meaning the Verizon Wireless ... av meaning the application vulnerability scanning service.. I like most of you went into my Google plus and uninstalled the updates and cleared the cache then rebooted and it went away. Verizon needs to address this problem. I see about the rooting etc, I only wish I knew how to do that without messing something up and I would. But then again my warranty/insurance would be no good

carol_vzw

Hi jwilkinson83

Please go to Settings > Application manager > All > VZWAVSSERVICE > Turn off.

This should stop the rebooting. Thank you for your feedback.

Child Item