GS3 reboots constantly, says vzwavservice no longer working

jwilkinson83
Enthusiast - Level 1

Since kit kat my phone has been behaving erratically, but now its not even usable. It shuts down randomly, sometimes even in a reboot loop. It often says vzwavservice is no longer working. I've pulled the battery out for a half hour, done a factory data reset, and a hard reset. Nothing seems to help.

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vzw_customer_support
Customer Service Rep

jwilkinson83 lets get you back in action! Has there been any other changes to the device outside of the software update?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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jwilkinson83
Enthusiast - Level 1

Maybe a few different apps like Facebook messenger but other than that it's

the same. I even uninstalled that app since its the most recent but it

still does it.

On Aug 15, 2014 3:39 PM, "Verizon Wireless Customer Support" <

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vzw_customer_support
Customer Service Rep

jwilkinson83 we'll put an end to these issues! Try running the device in Safe Mode to see if there are any improvements http://vz.to/QYDqY7

AshleyS_VZW
Follow us on Twitter @VZWSupport

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jnascar
Enthusiast - Level 1

Application Vulnerability Scanning Service is what it is VZWavService.... VZW meaning the Verizon Wireless ... av meaning the application vulnerability scanning service.. I like most of you went into my Google plus and uninstalled the updates and cleared the cache then rebooted and it went away. Verizon needs to address this problem. I see about the rooting etc, I only wish I knew how to do that without messing something up and I would. But then again my warranty/insurance would be no good

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carol_vzw
Verizon Employee

Hi

Please go to Settings > Application manager > All > VZWAVSSERVICE >  Turn off.


This should stop the rebooting. Thank you for your feedback.

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