I have had my galaxy nexus since it came out 12.15. Since then it has been rebooting itself for no apparent reason. It is occurring something like 7-10 times a day. It has happened while tethered, while the alarm was going off, while on a call, while playing music, and also while on standby.
It is not a continuous restart problem like some are having with wi-fi. Wi-Fi doesn't appear to have anything to do with my particular problem. But it is incredibly annoying.
Version 4.0.2 is installed.
I got my on the 15th also, and I got a random reboot for the first time just now. I wasn't even using it.
I've had my Nexus since the 15th, as well. I just experienced my first random reboot yesterday, while I was using GMaps Navigation.
Dang. Add me to the list. Just noticed the phone was waiting for the encryption password. It had been sitting at the home screen a few minutes earlier.
EVery 'smartphone' I have had has done that at one point or another... but not several times a day. I would go to a VZW store and get it replaced, as well as your SIM card....
Most phones get to the point where too many bad processes require a reboot. It could also be an overheating issue...
I've had mine reboot a few times that I can tell. Both times it was plugged in. Once it occured while I wasn't even using it. The boot animation just caught my attention. The other time it occured while in navigation mode. Not sure if I should bring it back or not.
timbet wrote:I have had my galaxy nexus since it came out 12.15. Since then it has been rebooting itself for no apparent reason. It is occurring something like 7-10 times a day. It has happened while tethered, while the alarm was going off, while on a call, while playing music, and also while on standby.
It is not a continuous restart problem like some are having with wi-fi. Wi-Fi doesn't appear to have anything to do with my particular problem. But it is incredibly annoying.
Version 4.0.2 is installed.
I have had 4 reboots total since I got my Nexus on 12.16. 3 reboots happened when I was playing Angry Birds, and 1 reboot happened when I accidently initiated a phone call and ended the call as quick as I could.
If you are getting that many reboots, I would do a factory reset and do not install any apps for a couple of days. If there are no reboots, then install the apps you want a few at a time, giving time to see if there are reboots, then one of the apps is causing the reboots.
if after the reset is still is rebooting, then getting another device will be in order.
After rethinking what condition was consistent during all of my restarts, all (at least the ones that I noticed) occurred while the device was plugged in. In addition the majority of the restarts occurred while I was moving the phone while plugged in. (picking it up to shut off alarm, picking up while tethering to check signal, placing a call, skipping a song on Gmusic)
My device has only rebooted once in 7 days after installing the extended 2100Ma battery from Samsung. I believe this stopped the rebooting because I am not plugging in my device all of the time to charge it. Not because of the EXT battery itself.
After I got the EXT battery I ended up exchanging my GNEX for a new one at verizon. I did this because I had a 3G and 4G data blackout for several days.
Since I exchanged my GNEX for a new one on Monday 12-26, the 1 restart I had happened while my phone was plugged in using Google Nav.
This leads me to believe that the connection is shorting out and the device losses power for a split second. I have a bunch of USB cords I use, all from different eras and devices. I am going to try only using the Samsung device that came with the Gnex and see if the problem persists.
Anyone else noticing restarts while plugged in?
timbet wrote:After rethinking what condition was consistent during all of my restarts, all (at least the ones that I noticed) occurred while the device was plugged in. In addition the majority of the restarts occurred while I was moving the phone while plugged in. (picking it up to shut off alarm, picking up while tethering to check signal, placing a call, skipping a song on Gmusic)
My device has only rebooted once in 7 days after installing the extended 2100Ma battery from Samsung. I believe this stopped the rebooting because I am not plugging in my device all of the time to charge it. Not because of the EXT battery itself.
After I got the EXT battery I ended up exchanging my GNEX for a new one at verizon. I did this because I had a 3G and 4G data blackout for several days.
Since I exchanged my GNEX for a new one on Monday 12-26, the 1 restart I had happened while my phone was plugged in using Google Nav.
This leads me to believe that the connection is shorting out and the device losses power for a split second. I have a bunch of USB cords I use, all from different eras and devices. I am going to try only using the Samsung device that came with the Gnex and see if the problem persists.
Anyone else noticing restarts while plugged in?
I am plugged in quite a bit, use my Galaxy Nexus with it plugged in a lot, and I have had very few restarts. The biggest problem I have is Angry Birds quits sometimes, no force close, just closes gracefully. It has happened plugged in and not plugged in.
I have had one since 12/15 and I have had about 4 reboots. Just random kinda of stuff.
Tried turning off USB debugging since it was only rebooted while plugged in. (to my knowledge) Unfortnately just had a reboot while using Google+. If you aren't sure if your phone has rebooted, get a terminal emulator app and type "uptime". It will show you how long you phone has been on.
Also received the galaxy nexus 12.15. My phone rebooted while i was sleeping and again while i was checking an event in the facebook app the same day. I wonder if it is because i am using encryption so i did a factory reset and hope leaving it unencrypted prevents future issues. If i could use face unlock with encryption i wouldn't let it go so quickly. version 4.0.2
Just had my nexus start rebooting today. Has done it 3 times in 9 hrs. Just speculating, but I just installed a Google Maps update and Google Video update right before I fell asleep last night. I dont think they were new updates, so it's not to say that it couldnt be the same problem for those of you a couple weeks ago. Gonna uninstall them and see what happens. Something to check if you recently did the same.
Just a follow up-
I uninstalled the updates for Google Video and Google Maps and stopped having the problem. I waited about a week to verify the problem was solved and havent had any problem since. I recently manually updated both programs just to see if the problem was corrected and I'm still reboot free. Hope this helped someone else!
Mine is also rebooting. It mostly restarts when recharging, from what I've noticed.
You can easily see on the battery usage graph when a reboot occurs. I attached an image, notice the break in the graph where my phone rebooted.
Recently I've noticed that the reboots correlate to the last time my phone checked for system updates. You can check this yourself by going to Settings->About Phone->System Updates. The last time the phone checked for updates automatically is visible there.
I've noticed that exact same jump in battery life; mine is strictly related to the navigation app and it's done it while plugged in and on battery. When it's on battery the battery life falls when it's plugged in the battery life jumps.
This is the only pattern I've noticed too. The last two times it rebooted itself (just sitting there doing nothin'), I checked and saw that a system update check had just happened prior...no update done, of course...just a check. I called Verizon support. They don't have any record of known issues. She logged it and sent to Samsung.
Got my GNexus yesterday and it rebooted 3 times today while I was setting up apps. Also, my old phone was the original Droid. I consistently got 3+ signal strength on it at this location, and 3G. My signal strength on the GN hasn't gotten above 3, and it frequently drops all connection. Also, sound is 1/4 to 1/3 of what I had on the Droid.
Sure hope someone will comment to me before I return the phone.
I will probably be returning my for a number of reasons.
I'm doing an experiment with a friend of mine. He has an iPhone 4S and I have a Galaxy Nexus and we're trading for a week. I'm not sold on iOS, but the G-Nexus hardware has been a massive fail train for me.
Follow the experiment @greatphoneswap or http://greatphoneswap.tumblr.com
Google updated three core apps yesterday Maps, Music and Earth. I know Navigation which is part of Maps and Music were causing a lot of the reboots so I installed it; this morning on my hour commute it didn't reboot. I'm not trying to convince you to stay with android but just remember we early adopters always pay a price for having the latest and greatest. Apple has had similar problems when it introduces a new phone. I'm still willing to give google some time to fix bugs.
Are the APPs re-installed automatically? Or, how do I get the new APPs for my Nexus?
Start a new topic or ask questions in the open forum.
