90% of the time I DO NOT have 4G lte even though I live in an area with dense 4G coverage. Which is ridiculous considering the fact that this phone is supposed to be top of the line. I have tried everything from a new sim card, a new phone and doing factory resets on the phones. I set it next to my wife's iPhone and she has full 4G and I will have no service at all. This is obviously a problem with the note 3 because every person I know with a note 3 has the same issue. I am beyond frustrated and contacted t mobile about switching over today.
Same here, wife has S4 with full bars where i get nothing. In school, other verizon users get 4g, i don't even get cell coverage (dropped/missed calls)
but if i step outside, I am fine (after a few min)
Let's explore options to resolve this reception issue MyNote3Problems! What is your ZIP code? Do you have reception issues in a particular location (home/office/school)?
59425. in my house this phone is terrible, my old phone and wifes phone are solid reception. otherwise anytime I go in a building of any sort it is hit or miss on reception. this phone spends alot of time in 1x recp when every phone around me is in 4g
Let's ensure you can use your device everywhere you go! Do you only have issues in your home? Or do the issues happen even while outside? Have we replaced your SIM card? Is your software up to date?
Please share additional details so we can get to the bottom of this for you!
Sadly I am in the same boat as you. So I just came back from the Verizon store after getting my SIM card swapped. The issue is still there. I'm still at 1x signal sitting here in my office. With my previous phone, I am at least able to send texts and browse. With my Note 3, it's a hit and miss on everything. Texts sometimes send and sometimes it will kick back and asks me to retry.. Time to start looking into a new phone since I can't even use this one much.
Sorry to hear you have been having reception issues as well. You mentioned another device seemed to work fine in the same location as where you are having trouble with your Galaxy Note 3. What zipcode are you having the trouble in? Do you have any case on the device? If so, does the problem persist with the case removed?
The other device I was using is the Galaxy Nexus. The area in which I am using it is 95833. Even though it does work better than the Note 3, the signal is still low for the Nexus but still strong enough to allow me to browse and send texts without any interruption. With the Note 3 it's always a hit and miss. Earlier today I had to hit the "retry" about 5 times before the text finally sent, LOL.
Let's look further into this Scythe0925! Did this begin after anything specific happened? Try powering the phone off and removing/inserting the sim here http://vz.to/1l2WBv1 test and share. Thank you.
I have the exact same issue as Scythe0925, my wife has a Iphone 4 and gets perfect reception, mean while i have to search around the house to find 1 sliver of a bar to maybe get a text out or a phone call, my old iphone before updating had not issues with reception what so ever in the same house ect... I have tried to powering down and removing sims card and seems to be no change at all. 1 second 4 g will flash up then like a light switch NO reception, then flickers to 1 little sliver of reception 1x and then nothing.. this happens sitting in the exact same spot in a matter of mins. But the majority of the time it has zero reception and is very frustrating when you pay $600 for a phone and cant even use it.... I need something to change because I pay a lot of money to you guys a month for this phone and am getting a 1/4 of my service in which I pay for, I miss important work phone calls, emergency calls etc.... its not reliable what so ever and this has been a on going issue with a lot of Samsung Note 3 users since release day!
We definitely want to make sure that you're back up and running with good service! Does your Galaxy S3 show 4G LTE service in other locations than home? Are there any other devices at home or that visit and get poor service? Have we ever tried replacing the SIM card itself?
My 4g LTE service does work in other locations, but I have 3 other devices in my house that are solid 4g and solid reception.., Mine is so bad with the note 3 that I can't even send a text msg out in my own house. The SIM card has been replaced and same issue, 1x to zero signal constantly, mostly zero connection. I can be standing in my house and one second 4g will flicker and I better hurry and send my msg as quick as possible then straight to zero connection. this is very frustrating and I am ready to get a different phone since the issue can't be solved. What will Verizon offer me since I paid 600 dollars for a phone that I have never been able to use properly since day one.
Tried all of that, No change. Last night we were in walmart, I had nothing, she has full 4g. We get in the car, head across the street. I get 3g, she still is at 4g. 3-5 min later, I get 4g back.
Sitting in class today. Iphone 5s on Verizon, full signal.
Verizon who are you trying to kid. This is an ongoing issue and believe me I have spoken with tier 3 technicians and still no resolution. One very unhappy Verizon Wireless customer.
I'm having the exact issue with my Samsung Note 3! The past few weeks to months it's getting so bad I can't even get a call on my phone! !! What's up with that?
