My husband and I have been loyal Verizon customers for years and years. We signed up during the "New every 2" promotion 10+ years ago. Two years ago we (finally) booted the kids off our plan and got two Galaxy S3 (which cost us a small fortune) phones and were very happy with them until a bout 2 months ago. First my phone would randomly re-boot once every couple days, now it's rebooting once a day (always at the most inopportune time), and I get the message stating Verizon services have stopped (which is not a problem, evidently, because it does not keep me from using the phone as I normally would). My phone has also slowed to a crawl, and after taking a picture it takes 15-30 seconds to be able to look at it in the gallery. This, is after I made pic/doc dump to my laptop and cleaned out my cell. It seems there is a timed self destruct feature in these phones that activates right at or around the time the contract time is over. Strange...
For the last week or so, my husband's phone has been doing the same thing. Our contract renewal date is early October. I love Verizon Service, but I think I may have to switch providers this time. We were going to hold on to these phones to save the upgrade $$$. Right now an upgrade for both of us to the S5 would be over $550 out of pocket. Edge is not an option because I refuse to "LEASE/RENT" a phone.
Loyalty used to be rewarded, but the only way to get a break these days is to provider-hop for freebies or discounts.
Sad!
It's been fun but you're a luxury we can no longer afford...