Galaxy S4 Lollipop Roll-Out Begins

tikibar1
Community Leader
Community Leader
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Snn5
Legend

Please people, heed the advice given here on every other updated handset's community area BEFORE updating.

Not applicable

How long before we get the first "Lollipop ruined my S4!" post?

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Snn5
Legend

It won't matter where I put the instructions I used to properly update my G2 or any other phone to 5.x as no one will read anyway.

I stand beside the idea that to best update a phone one should fully charge, backup files and disable app data restore and wipe the phone.  While still charged to 100%, take the update and then wipe again.  Set the phone up as you want it and let it run till it dies, then leave off and charge once more to 100%.  This keeps stats correct, keeps old app data from being improperly optimized from Davlik to ART and provides a new clean slate for an OS to be properly installed upon.

Contacts are in Google and apps are in Google Play.  You can go to the GP app or to the Play webpage to re-install the correct versions of each app.  A reset also helps prevent a lot of the Google Play Services errors and other crazy hardware issues.  Just start fresh!!!!!

Those are my best-practice methods anyway, and so far they have worked.  People just want to slap a new OS over an old one, but then find out that doesn't always work so well.  This isn't like upgrading from  4.4 to 4.4.4 (or whichever incremental update) this is a bigger update with bigger changes.

Snn5
Legend

Factory Reset BEFORE the update, not after.  It might help after the fact, but really, the recovery partition is already changed and corrupted possibly, so FDR after an update won't help much usually.

Cruser2008
Contributor - Level 2

That's actually an interesting method, I'm going to have to try that once the Turbo receives it's update.

Anonymous
Not applicable

Someone, somewhere reads up on updates prior to installing them. Smiley Happy Thank you, thank you for suggesting a hard reset PRIOR to updating!! I updated yesterday and it went smoothly. I had also disabled app backup. My S4 is running beautifully on Lollipop. To everyone who has ever experienced an upgrade issue - It pays to read up before you act!! And someone, somewhere will always have issues. Look for what the people who didn't have issues did.

Snn5
Legend

YAY, glad this worked for someone else as well! Smiley Happy

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rajilslayer
Enthusiast - Level 2

Would get the update using Samsung kies as well? instead of using ota

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timothyc74
Enthusiast - Level 2

No OTA status bar alert, not finding the update when manually checking phone update, no update being detected via Verizon software updated utility on PC or using Kies as of yet.

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timothyc74
Enthusiast - Level 2

Starting now. It's a two download upgrade. First is to "prepare" the device for the 5.0 OS.

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Klue
Master - Level 1

I just got my notification that the lollipop update is available. It said it was the first of two downloads to prepare your phone for lollipop which is the third download. I declined the downloads so I can pick a time to back everything up and FDR the phone prior to installing this. Probably sometime in the next few weeks.


Snn5
Legend

Just remember to NOT backup or restore the app data.

rajilslayer
Enthusiast - Level 2

U guys know if it is possible to do it using Samsung kies insread the OTA?

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Snn5
Legend

Since the update rolls out in stages so that everybody isn't crashing servers all at one time, manually checked-for updates usually appear first, followed by auto-update checks for people who just never think to check for updates.  As far as using PC software to update, I would think it would also follow the manual check-for-updates procedure as the software reads the ESN of the phone the same as the OTA check.

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Ohh_Fudge
Newbie

Failed

Phone now goes to sleep and can only be woken up by pulling the battery.

Avoid this for several more months.

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v32
Newbie

This is by far the worst update ever.  My phones battery dies half way through the day without even being used, the volume goes down without even touching the button, on the lock screen the numbers disappear and bars appear instead of the numbers.  when the lock code is typed in instead of unlocking the phone the phone goes black and you have to push the home screen and do the same thing again.  I have never had any problem out of my phone until this update.  This is very frustrating.

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Klue
Master - Level 1

A week ago I did the same update to the same phone without having any problems afterward. I did a full factory reset prior to the update and did not reload any app data afterward. A couple hours in extra work setting up the phone is a small price to pay to be able to use the full functions of your phone. I've used this procedure for the last 1/2 dozen updates with zero problems.

v32
Newbie

A few extra hours you may have to spend.. but the working class people that

actually work and own businesses and have children with sports and family

do not have a few extra hours to spend working on a phone that should be

working properly in the first place or should have not have an software

update that causes this kind of extra hours to be worked on... the update

should have had the kinks worked out before it was released so there was jo

issues .... we use our phones on a daily basis for work and so forth and

can not afford these glitches with the software updates. The issues need to

be fixed promptly before Verizon loses clients

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Snn5
Legend

Glad to see someone else practicing these preparatory methods.  Much easier to do this than to slap the new OS on top of the old and THEN waste time figuring it out.

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