Hi all, need some advice,
In the last couple of weeks, my S4 has been behaving erratically; first it started slowing down, with apps crashing randomly. Then, it began to spontaneously reboot (the blue light would come on and the menu and back buttons would light up first). Then, it began to hang on reboots. Finally, it started totally freezing during these reboots at the VZW splash screen. Total brick. It is frustrating to say the least, particularly since, in addition to being my phone, music player, and commute companion, it is (was) my alarm clock too!
Anyway, yesterday during one of these reboots, I was able to get it into Safe Mode once to remove a couple of my recently-installed apps, hoping they were the conflict. No joy. Now, I can't even get the phone into safe mode. I also tried erasing the user data as well (home-power-up volume button combo). No joy. The phone charges just fine, BTW, using the car charger or wall charger.
The phone is unmodded, not rooted, and basically stock.
So now, I have a phone that is an awesome light (boy that splash screen is BRIGHT!), but that's about it. I would love to do a total wipe and reinstall at this point just to have it working again, but I'm stumped. Any ideas?? Thank you so much in advance!
-Jason
