I turned off my phone today, and now it won't turn back on. It won't charge either. I've tried replacing the battery, and holding down different buttons, but it's been unresponsive. I've only had the phone for a month.
That's definitely not normal, alinalima. Thank you for letting us know. Just in case, have you tried a different charger unit and cable? If it still does not power on, we may need to look into replacement options. Does your phone display any physical damage, or water moisture damage in the headphone or charger ports? If no, you should qualify for a free warranty replacement for your phone. Reach out to us at 1-800-922-0204 if possible, or stop by your local store for a review and assistance with a replacement order. http://bit.ly/3SdsA
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