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Galaxy S7 Nougat - To Update or Not

DMZMAN
Contributor - Level 1
‎03-06-2017 04:01 PM

Now that Nougat is available for the Galaxy S7, the BIG question is To Upgrade or Hold Off.   After the nightmare of updating the S5 to LOLLIFLOP two years ago which turned the Galaxy S5's from great working phones into something S5 owners wanted to smash with a hammer, I'm of course extremely skeptical.

A call to VZW tech support yielded a customer service rep telling me to wait for the next update.  Gee, I wonder why?

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DMZMAN
Contributor - Level 1
‎03-29-2017 04:15 PM

Now that the update was released yesterday that fixes the WiFi issues some people have been having, this morning I bit the bullet, and, SUCCESS!!  Nougat works fine, nothing wrong, at least so far.

Phone works great.  The new Nougat features are are pleasure, so if you haven't run the update, do it now!

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Ann154
Community Leader
Community Leader
‎03-06-2017 04:09 PM

You might not get it right away either. Personally for all of my phones I don't usually bother "spamming" the check for update button. Sometimes I get the update right away and I'll either hold off on installing until I get to wifi or wait a few days before installing. Other times if I see the posts pop up quickly about issues then I hold off longer.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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TheS1R
Contributor - Level 2
‎03-06-2017 04:11 PM

Possibly because VZW tech support reps don't actually use the devices that they support?!? My nephew updated his phone to Android 7 (Nougat) months ago on another carrier, and he said that it was the best Android update ever...

The bigger issue is that VZW has not pushed out a security update for the Galaxy S7 or S7 edge in MONTHS! Google has been providing monthly updates to the carriers, but VZW has chosen to ignore them as of late.

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jrh4054
Specialist - Level 3
‎03-07-2017 06:16 AM

Don't do the update!!  Read all the posts about WiFi issues people are having.  I put off the Lollipop update on my S4 for over a year because of all the issues with it and the S5.

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skirow
Enthusiast - Level 2
‎03-07-2017 07:19 AM

Hold off.......I updated and my Wifi is no longer useable.  Everything else seems fine.

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Leo2005
Newbie
‎03-07-2017 07:43 AM

Technically it's your call to update or not. In the update that I have received yesterday so far I have a problem only with charging. Wifi is working just fine everywhere I go. The fast charging is gone and here how it goes (battery 42% charged): Using oem charger with cable - Charging Estimated 3HRs 45M. Qualcomm charger with anker cable - Charging Estimated 4HRs 30M. 3.1A regular charger - Charging Estimated 4HRs 30M. Samsung Wireless fast charger - Charging Estimated 1HR 58M but after I reconnected the phone showed me 2HRs 30M. Choetech Fast wireless charger - Fast wireless charging Estimated 2HRs 30M. And finally. Moko Fast Wireless charger for car with original charger or Qualcomm charger (no difference) - Charging Estimated 4HRs 15M. After sitting on charge for 30 min my battery went up for 3%. When I go to settings I see fast charging option with message of: "Phone Charging... Disconnect the charger to turn this function on/off." Disconnected, saw the option was on, reconnected this feature and it's disabled again. Charged my phone just fine over night but that's the issue I have. Anyone else for charging issues?

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KellyArens
Contributor - Level 3
‎03-07-2017 07:49 AM

You people kill me. This happens every time.  You all moan and gripe about getting the update and then complain about the update once its released.  I updated and my phone works great by the way.  NO issues with Wifi here.

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skirow
Enthusiast - Level 2
In response to KellyArens
‎03-07-2017 08:05 AM

And you are here posting because.......

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KellyArens
Contributor - Level 3
In response to skirow
‎03-07-2017 09:28 AM

Because I can.....

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Ann154
Community Leader
Community Leader
In response to KellyArens
‎03-07-2017 09:14 AM

KellyArens wrote:

You people kill me. This happens every time. You all moan and gripe about getting the update and then complain about the update once its released. I updated and my phone works great by the way. NO issues with Wifi here.

I know how you feel!

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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KellyArens
Contributor - Level 3
In response to Ann154
‎03-07-2017 09:32 AM

Its so crazy, I get emails when new messages post to the board and for years now it is the same with each update.  People yell for it and then yell about it.  Cracks me up.

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jrh4054
Specialist - Level 3
In response to KellyArens
‎03-07-2017 11:11 AM

Consider yourself to be very lucky that you didn't have wifi problems as many, many others did.

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Scrondar
Newbie
In response to KellyArens
‎04-11-2017 10:52 AM

Amen. As soon as N started rolling out, Verizon customers screamed bloody murder about not getting it quickly enough, why does everyone else get it first, blah blah. Finally it shows up, everybody updates, and BANG! "My wifi stopped working!" "My phone won't hold a charge" "I hate the notifications!" and on and on. So, when it showed up for my 7 Edge, I politely said "No thanks" and have done so every day since then. Clearly Verizon did not pressure test this release before unleashing it on an over-eager, under-informed customer base, and now just read all the posts complaining how much they hate it. Me? I'm sticking with 6.01 as long as I can; perhaps Verizon will issue a 7.1.1 that fixes everything they broke, but until then, I'm staying where I am.  Folks, newer is not necessarily better. Note that Google has already announced "O", probably knowing that N was a mistake and they should have skipped right over it.

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jrh4054
Specialist - Level 3
In response to Scrondar
‎04-12-2017 07:36 AM

I'm with KellyArens.  I will delay the Nougat install as long as I can.  I did it with KitKat on my S4 for months and months.

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GiddyUpJC
Enthusiast - Level 1
‎03-07-2017 09:07 AM

It's a [Removed] shoot if you upgrade. The upgrade broke my WiFi, which is common with Nougat, and the only fix is to factory reset. I'm not going to wait for Verizon to fix it and the techs will only have you factory reset after trying all the other hacks and solutions that absolutely do not work and if they do it will leave you with disabled functionality on the phone. If I could do it all over again I would wait until the bugs are worked out. Unless you don't need your need your phone for work and have unlimited data then go ahead and roll the dice.Good luck

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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TBEARSKI
Newbie
‎03-07-2017 01:26 PM

Wait...did it last nite, slow wifi even though it worked...On S7edge...did a factory reset. Wireless charging is slow even with phone of. Only added a few apps. will give a update later!

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skirow
Enthusiast - Level 2
‎03-07-2017 01:45 PM

Factory reset got the wifi working. 

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JORWYC50
Enthusiast - Level 1
‎03-07-2017 07:41 PM

Wifi issues here on two phones after updating.  Samsung says factory reset is the only solution.  Fail!

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Klue
Master - Level 1
In response to JORWYC50
‎03-07-2017 10:52 PM

I just did the update to both of my S7's with Nougat and they connected to my Wifi immediately after booting up.  The only thing I did before downloading the update I cleared the phone cache.

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jrh4054
Specialist - Level 3
‎03-08-2017 08:03 AM

I spoke with a VZW Tech Coach this morning.  She told me there was a WiFi connectivity fix coming later this month.  She mentioned the 21st as a possible date.

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DJH06
Contributor - Level 1
In response to jrh4054
‎03-08-2017 08:46 AM

I wonder if that will be a stand-alone update or if they will somehow fix the Nougat update altogether?  In other words, I would have to update to Nougat and then add the VZW patch! What's crazy is that other carriers had similar issues months ago. Why didn't this get fixed across the board from the Google?

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