Galaxy S7 keyboard up and unable to send

TerReuv
Newbie

Just this week started experiencing this issue.  Talked to my daughter and she is having the same issue (same phone).  When the keyboard is up for messaging or FB, the SEND button does not work.  If I close the keyboard it works.  I have re-started the phone and that fixes the issue.  However, a couple of days later and it is happening again.  I have not tried other apps, but for sure it is happening with texting and FB.  Anyone else experience this and if so how did you solve it?

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

TerReuv,

That does seem a little inconvenient. Let’s get this figure out. What messaging app are you using? Have there been any recent updates on your phone?

DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Reply