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Galaxy S8 and Gmail

I have read there are issues with Gmail not pushing notifications when email arrives and my phone is doing that as well. The only way I can see if I have email is to go into the App and swipe down to refresh. I contacted Verizon and tried deactivating and reactivating Google and Gmail multiple times and still no luck. Other than this, this phone ROCKS - the camera is truly amazing. Any help or advice?

Comments

Ann154

Do you have any background data restrictions?

KFC0629

I found where that is and "Allow Background Data Usage" is turned on, if that's what you mean.

Ann154

It is.

I don't have your phone model, but my Gmail messages are delivered immediately to my phone. The only ones I don't have an immediate notification is ones that go into my updates or promotions folders.

Verizon_Support

We want you to be able to get your notifications as they are received, KFC0629. Have you gone into your Gmail application and synced your email in the Settings tab? You can also verify that your notifications are turned on in the settings for each folder that the messages are directed towards. Please let us know if you are using a different email application if it is not Gmail.

JoshuaT_VZW

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

KFC0629

I've done all of that multiple times. I am using Gmail and made it my default email program. It's synced and my notifications are all turned on. Nothing works. I'm not willing to do a factory reset only for it to not work again. We completely uninstalled Google and started over and it still doesn't work. I'm hoping that it'll get fixed during one of the application updates.

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