I pre-ordered a galaxy s10+ in prism blue 128gb yesterday has anyone devices shipped yet and will they be in by the 8th actually or will it take longer to be delivered
I am curious as well. Ordered S10+ Prism White. I was hoping it would ship early and I have it on Friday or before.
I was thinking about getting the white one. My dad's see got ship already they haven't even charge me for the plus yet and the order is all weird I'm my account so I'm all nervous that it got messed up. And the second is supposed to show up on the 7th. Nothing about the plus tho
You ordered a fabulous phone Disnie, and I know I would be in a hurry to receive it as well. I would be wondering the same thing, and I apologize for any miscommunication. We are showing a ship date of March 12th for the Samsung Galaxy S10+ in Prism White. You will also be notified via email when there are shipping details to share. We are here for any other questions or concerns.
RosanneM_VZW
Follow us on TWITTER
If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I ordered the S10 and added a new line for the S10+, and was promised delivery of both by the 8th. S10 was shipped but "customer service" lost the order for the S10+. They do not have an idea when I will get the S10+. Blamed Samsung. I'm very annoyed...
I still don't have any notification mine has shipped. How do people who ordered a few days ago have theirs and I got nothing when I pre-ordered on day one?
Hiei3eye, I know how important the order is to you. I definitely want to make sure you receive it without fail. Keep in mind that you can check the order status via the My Verizon link below. When you log in, hover over the Devices tab, then tap on Orders in the drop-down menu. You will be able to view the order and tracking information there. I have also provided a link with more details on checking order status. Let me know if this helps.
m.vzw.com/m/myverizonapp
m.vzw.com/m/UpSocial
DiaS_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hello. We understand that not being able to locate your original order for your 2 new devices was an extremely inconvenient situation especially because you were informed you were receiving your S10 and S10+ on March 8th, 2019. We can see that we were able to help you cancel this order and place a new one for in-store pickup over the phone. We want to make sure that we provide you with the best possible assistance, so we can make sure that you continue being happy with our service and with your devices while enjoying the BOGO promotion. Please tell us, do you have any questions about your devices? Is your service working properly? Please keep in mind that you can find troubleshooting steps specific for your devices through My Verizon if necessary. The following link will allow you to log in. https://www.verizonwireless.com/my-verizon/
GeovannJ_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I was told my prism white s10+ won't ship until the 20th. I am so upset, received the prism black on the 8th as promised. I think I should be offered free next day shipping for this.
My order for an S10+ in Prism Blue has shipped today and will arrive on Thursday.
When did you order?
And did you have to open a new line?
my hasent shipped yet placed order on 3/3/19 i did a upgrade for the s10 + in blue hoping it will ship later today
also estimated dat is still 3/8/19
I pre ordered on 2/21/19. I got a plus and an E. The e has shipped but other then the original order email the plus doesn't show up anywhere in my account or orsers. I tried to chat with verizon but the guy didn't seem to speak English very well and told me I'd get it on the 16th, yet it seems like people who ordered after have had theirs ship. This is the 2 time I've had issues ordering phones from Verizon. I could probably get a better deal switching back to att.
@Hiei3eye that's exactly what happened with me but the one guy told me I'm guaranteed to get it by Friday but I got a feeling the plus isn't coming in friday
I pre-ordered on the 27th and was told I would have on the 8th. It still hasn't shipped. I went to Verizon chat and they told me that it wouldn't ship until the 8th and I would get next week. Heck, I could go in the store and get it by then so what is the purpose of pre-ordering??
I just got off of chat and was told I would have it by the 8th
I'll be so mad if I don't have it by the 8th lol. I talked on the phone with someone tland they told me that my order was fine and I was guaranteed to received both phones by the 8th
Agree .They said we would get by 8th .Now find out it should ship on 8th .
I had this issue when I got my S8, decided to order through Samsung this time, got mine today.
Yes they finally took the money out of my account so hopefully it will be shipped today!
Start a new topic or ask questions in the open forum.
