My Galaxy s4 is currently at a stage where the only response I can get from it is a brief display (probably about 3 seconds) from the "Samsung Galaxy s4" screen before it turns off and refuses to turn back on again unless I remove and replace the battery. (Removing and replacing the battery does nothing more than allow me to see the opening display for another 3 seconds before the process repeats.)
-I've tried removing the battery and SD card, then replacing them and rebooting -- no change.
-I've tried plugging the phone into the wall using a different charger, and I've tried plugging it into my computer via a USB cable -- no change.
-I've tried performing a hard reset (volume up + home + power), and I get the blue message in the upper left corner...but only for the time the "Samsung Galaxy s4" screen remains on. After its 3 seconds of time are up, everything turns off again.
-I don't have an extra battery around, so I haven't been able to try inserting one.
Does anyone have any suggestions? I see that a few other people posting on here have gone through similar problems, but none of their complaints were resolved in a way I'm able to follow through the forums. Any help would be greatly appreciated!
We appreciate you trying all those steps already, banquos_ghost. Did you possibly try those hard reset steps while the phone was plugged into a wall charger too? Are you using the original home charger that came with the device? Try to boot the phone up in Safe Mode using the steps at http://vz.to/1mc43Cb.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport
Hi I'm having a similar issue. My phone turned off while charging in the car with my Verizon car charger -- it turned off with the battery at 40%.
i Tried turning it on and it did. Then it turned off again a few secs later. Then the power button wouldn't even turn on the phone but the home button would. It turned off again and then I got the Samsung Galaxy screen for about a sec and then it turned off. Now it won't even turn on. All this happened within twenty minutes. Help!!
Missdes91 help has arrived! Lets try an alternate reset in effort to restart the device by http://vz.to/1n4N97s
AshleyS_VZW
Follow us on Twitter @VZWSupport
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