Galaxy s5 sending double texts

Multiple_texts_GS5

I have seen multiple threads on this, but none of them have any real answer.

I am sending 2 copies of every text message to multiple numbers, and to both IOS and Android phones. In addition, I am periodically receiving 2 versions of texts people send me.

I have attempted the battery/Sim removal and uninstalling all other possible apps (even google hangouts) as per the previous threads.

I am using a Galaxy S5, with the stock "messages" app.

Please advise of anything I could do, as it seems to be a carrier issue at this point.

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MiiHere
Champion - Level 3

I would give it a couple more days to work it's self out. Unless it's happening with every text you send, to every person you send them to. For me it's only happening with a couple people and thankfully it's not every single text message, just every so often one repeats.

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MiiHere
Champion - Level 3

You've also deleted cache and data for your text threads and then restarted the device?

I'd back up any text message threads you may want to keep.

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Multiple_texts_GS5

I had cleared the cache, but I will delete the threads and see if that does anything.

Thanks for the idea!

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MiiHere
Champion - Level 3

I'd suggest just doing the data, the same place you cleared the cache.

settings>application>application manager>all (scroll left to all)>message +

delete cache, delete data and restart.

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Multiple_texts_GS5

I tried that, but people are still receiving my text's twice. I am also using the stock Samsung messages app, not message +, if that makes any difference (although I have tried other apps, which had the same issue-- and I've since removed them to rule out having multiple apps as the cause).

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MiiHere
Champion - Level 3

How long has this been going on?

It could just be a Verizon system error. In the last 24 to 48 hours I've been receiving double messages from a few different contacts; one of whom I know is on Verizon. I haven't been told I'm sending double also, but it wouldn't surprise me.

Multiple_texts_GS5

It has been within the last 48 hours, so that might be the cause if I'm not the only one.

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MiiHere
Champion - Level 3

I would give it a couple more days to work it's self out. Unless it's happening with every text you send, to every person you send them to. For me it's only happening with a couple people and thankfully it's not every single text message, just every so often one repeats.

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Multiple_texts_GS5

It has been across the board, but I will try giving it some more time.

Thanks for your help!

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MiiHere
Champion - Level 3

No problem.

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vzw_customer_support
Community Manager
Community Manager

We are here to the rescue Multiple_texts_GS5! I know it can get annoying when you try to send a message and they receive two messages. We will get to the bottom of this. Does this happen to every text message? Have you tried to download Verizon Messages + to see if it does the same thing? Are you receiving duplicates?


AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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