Galaxy6 update

dougherty28
Newbie

Can someone please let me know if they are having issues since the last update April 2nd? I can no longer use Samsung fonts only the preloaded fonts. Also my phone will no longer recognize my fast charger. I need this to be fixed,  please help.

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vzw_customer_support
Community Manager
Community Manager

dougherty28,


I am truly sorry to hear of the issues you are having with your device since the update. Updates are suppose to improve your device. What exact message do you receive when you try to charge your device with the fast charge? Also, to clarify, when you stated "Samsung fonts" are you referring to additional fonts you downloaded to the device from Samsung, as you stated you were still able to use the preloaded fonts?


LindseyT_VZW
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