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I keep entering my pin number and it keeps telling me it's incorrect. I know that I'm entering the right one
AllisonK,
We understand the importance of unlocking your phone. Let’s get you unlocked. Did you have your Fingerprint or Face Scanner set up or just a PIN? Is it asking for a SIM pin or just your lock code pin?
JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
AllisonK, we understand your concern. If it is not taking the pin that means it is incorrect. Have you tried resetting the pin using the Google backup?
LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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