does any one how to recover an album back to their gallery?
Did you delete it or is is just no longer visible?
Shelly, let's see if we can get your album back. Was it deleted from your phone? Unless the album was backed up to your computer or other device, there is not a way to restore it.Marquia_VZWPlease follow us on twitter @VZWSupport
u know what im not sure i was trying to make it separate file for some pictures that i had their and all of a sudden it was gone! can anyone please giude me how to look for them or something like that
how could i know im not that familiar with my phone yet so i dont know if it was backed up or not
Let's get to the bottom of this, shelly*! Were you arranging the files with your phone connected to your computer or directly through the phone? On the phone, press Apps icon>My Files. Look for DCIM and search each sub-folder as this is typically where pictures would be stored. Next, search through the other files on the phone but be careful not to move or delete anything just yet. If you are able to located your pictures press menu then choose multi-select option to select each picture then move the files back to the Pictures sub-folder found in DCIM. Please keep me updated on the status as I would be happy to offer additional assistance.Thank you,Yale_VZWPlease follow us on twitter @VZWSupport
There are certainly some things we can try to see if those pictures are still saved to the device. If you remove the SD card from the device, go to the Gallery, do you see anything there? You can also try to place the SD card in another phone or into the computer by using a SD card reader to search for those pictures.Please let me know what file you were trying to save the files to and we can take it from there.I look forward to recovering those memories. Tamara_VZWPlease follow us on twitter @VZWSupport
IM sorry i havnt reply back but i did go to a verizon location to get help my phone did not have the memory card and i guess i deleted my pictures by mistake they told me that they only way i could recovry and that was a MAYBE was to dowload the app tha call *RE-BOOT* in order to recover what i deleted but the phone would no longer be block by verizon it would have a mind of its own that what the guy told.
