Gmail LED notification not working

Same problem here. I'm guessing it's not a Verizon issue as much as it's an Android Nougat/Gmail app issue. I've posted it to two different Android forums and reported it to Google but have not gotten any response.

Congrats on the new phone. I also rely heavily on LED notifications.

Can you clarify whether other notifications are working or not? Is it just the Gmail?

TamaraH_VZW

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I am turning on the silent mode from within the gmail app. I would say that pretty much all LED notifications go off with the exception of battery being charged or a missed call

For me, the problem is limited to the Gmail app. I have read anecdotal reports of the same problem with other apps, but I do not have those apps so I cannot say.

Using the stock Samsung text messaging app as an example, when I set the audible notification to "silent" I still receive the led notification when I receive a text message. However, when I set the Gmail app audible notification to "silent" I do not receive the led notification.

I tried what chanefeld reported. I agree with him. So to repeat his experience - Using the stock Samsung text messaging app as an example, when I set the audible notification to "silent" I still receive the led notification when I receive a text message. However, when I set the Gmail app audible notification to "silent" I do not receive the led notification.

Animeshdey, I want to make sure we are on the same page to ensure your concern is addressed. Are you stating that your LED lights do go off even when you place the phone in silent mode within the Gmail app? Do you have the LED indicator set to ON? Settings > Display > LED indicator.

TionnaB_VZW

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Dear TionnB_VZW:

To answer your question. I have always had the LED indicator set to ON. Settings > Display > LED indicator is ON.

Using the stock Samsung text messaging app as an example, when I set the audible notification to "silent" I still receive the LED notification when I receive a text message. However, when I set the Gmail app audible notification to "silent" I do not receive the LED notification. Is there some setting I can use to keep the sound to "Silent" yet have the blinking LED notification for new incoming mail in Gmail?

jlongley

I'm having the same problem and it is super frustrating. I depend on that flashing light to let me know if I have a message waiting for me, and it's much more convenient than having to constantly swipe the notification panel to check. I hope this can be resolved soon.

We want to make your wireless experience a spectacular one, Jlongley. Notifications are crucial and we want to work towards a fix ASAP. I understand you are having the same issue as Animeshdey. Are you noticing the same issue in any other aspect as far as notifications or just for Gmail notifications?

ChrisM_VZW

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jlongley

Just GMail as far as I can tell.

An update to my original post.

This issue is not just limited to Gmail. I have noticed that with other apps such as K-9 email, Whats-app, I have noticed that if the sound notification is "silent" in any of these individual app settings, it also turns-off LED notification. So far the switch to S7 has been very underwhelming and disappointing.

And, Verizon Team, please do not just respond to these emails with no solutions and request that your emails be tagged as helpful.

I'm pretty sure it's an issue with the Android Nougat update. I've had the S7 since before the update and I was not having any problems before the update. Based on that sequence of events, I'm blaming Android for this one.

jlongley, notification lights certainly are important and I apologize for the trouble that you are having. Are you noticing this when you have your phone only in silent or vibrate mode?

ErinW_VZW

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I know how important the notifications are to daily life. I consistently have my phone on silent and I can understand how not receiving an LED alert can be hindering. After you did your software update, did you update the software on your email applications as well?

NicholeK_VZW

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Yes I did update all the software apps

On Apr 11, 2017 8:44 PM, "vzw_customer_support" <forums@verizonwireless.com>

Let's move forward and get your notifications working. Does your LED light work for your other applications or is this just an issue with your text messages. Which messaging app are you using?

NicholeK_VZW

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I completely agree with chanefeld. The issue is that LED notification does not work when the app notification is set to silent. For me it is not just limited to Gmail, but some other apps as well (e.g. K9, Whatsapp).

the issue is a combination of Android nougat update on S7

MULL0263

I'm having the same issue with Gmail as well after Nougat. It's very annoying - I want to have notifications on vibrate, but I don't want my phone to vibrate for every email in Gmail. The frustrating part is that Gmail has a vibrate only/silent option within the app, but the notifications appeared to be tied to the system notifications, so you can't have the phone set to vibrate, but exclude Gmail, unless you mute it completely in the system settings. This was not an issue with prior releases of Android.

LenLuviner

If anyone is still having this issue, give this a try. Go to Google, and do a search for a silent notification. Download that, and set it as your notification. You aren't putting GMail on silent mode, but you will have a silent notification sound. I get the flashing LED now, without any sound.

http://jetcityorange.com/silent-ringtone/silence-1sec.mp3

Thanks. Can you be more specific as to what it is you downloaded or what site you downloaded it from? When I do a Google search for "silent notification" I get too many hits to know which search result you recommend that I select.

LenLuviner

Just click on the download icon after you go to that page.