This problem occurred after a previous software upgrade a few months ago. It's perfectly fine when I'm in an app. Any suggestions would be helpful. Thanks
That's very odd rmcspadden34! Let's see what's causing this! Please power down the device remove the Sim Card, reinsert and retest. If the issue persists, please power the device in safe mode and retest. Here's how: http://bit.ly/Wvg2zdJoeL_VZWFollow us on Twitter @VZWSupport