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The S4 tells me my network is not in range, but mu laptop and tablet are seeing the network just fine...
Codfish48,
It's important that you're able to make a successful WiFi connection using your Samsung Galaxy S 4 mini device. I would love to assist.
When did this problem begin? Had you recently made any changes to your device like a software upgrade or installed any new applications just prior to this happening? Try connecting to your WiFi network with the device powered up in Safe Mode: http://vz.to/1JjuQqr. Keep me posted.
AnthonyTa_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thanks for responding... I contacted Samsung Support through live chat, and the nice lady had me boot into safe mode... Once in safe mode the WiFi worked... I thought about recent changes I had made to the phone, and remembered I had recently installed "Skyview for Android" - an astronomy app, so... I uninstalled "Skyview" and all is well... It never occured to me an app would do something like this, so I learned a valuable lesson... Also learned how to boot into safe mode, which I never knew before...
I am having a similar issue ever since updating to lollipop (Verizon samsung galaxy s4). I've read other people having the same issue but no one has a fix. I've done a factory reset and have the same problems so I know it isn't an app.
Basically it's like my antennae is crippled. My signal is weak and I can only connect if I am very close to a network.
Ideas?
Sorry, I don't think I can help you with your issue… I am still using KitKat 4.4.2… I tracked my problem down to an astronomy app called "Shyview"…
After hearing about your issue, I think I'll stay away from Lollipop…
Thanks. I piggy backed on your post because Verizon was paying attention to
it.
Start a new topic or ask questions in the open forum.
