The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
Can anyone tell me why my galaxy 6 edge plus fast charging stopped and why my phone get really hot after being on it for like 5 mins?
Smnaj26, let's review this further for you. My apologies to hear of the charging issues you're experiencing. Is the phone charging and also being used at the same time? If so, this can increase the temperature. Have you attempted to try another outlet with the charger, and or another charger to verify?
KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Smnaj26,
This is very strange to hear. We want to make sure we get fully this charged. We would want you to take your device and chargers to the nearest corporate store http://bit.ly/3SdsA. They will be able to further assist you.
RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
