Started 1 day ago. Phone using 1mb every minute. I narrowed it down to aasaservice but can't get it to stop using data
Which phone model do you have?
Samsung s7 edge
Your satisfaction and accurate data reporting is paramount to us, Mpetrones4. You indicate that data is being used by aasaservice. Can you elaborate on what this is? Is this a third party application that you downloaded? Is it a website that you visited? How exactly were able to determine that aasaservice is using that data?
AntonioC_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Higher than usual data usage can be alarming, Mpetrones4. I want to help get to the bottom of this for you. You mentioned that this started a day ago. Is this happening regardless of where you are or are you noticing it when connected to WIFI?
NicholeK_VZW
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have a galaxy s6 and am having the same issue. My OS used over 16G of data this month! I've narrowed it down to aasaservice app as well, but from what I have read this is a system app and can not be removed. Hopefully someone from customer service can help.
What did you find out? This appears to be a service app.
We will check into more detailed information regarding your usage and this application. I have sent you a private message so I can work with you directly in more detail. I look forward to your reply.
LaurenC_VZW
