An Accepted Solution is available for this post.

Home Phone Automatically Forwarding to VZW Cell

RichmondTarga
Newbie
‎11-15-2014 05:42 AM

My Comcast land line home phone automatically forwards to my new VZW Samsung S5. This was not happening before I got the new smart phone. Turning off call forwarding on the land line using *73 does not stop the forwarding.

When I first got the new S5, one of the set up screens asked me to enter my home phone number, which I did. I suspect this has something to do with why the home phone is now automatically forwarding to the cell.

Any ideas on how to turn this off?

Thanks.

Labels (2)
Labels
0 Likes
Reply
2 Replies
An Accepted Solution is available for this post.
bearone21
Legend
‎11-15-2014 09:02 PM

get into google, account, edit....change number & see if that works.

0 Likes
Reply
An Accepted Solution is available for this post.
vzw_customer_support
Community Manager
Community Manager
‎11-17-2014 05:50 AM

RichmondTarga,

That seems to be a strange issue that is going on. Let's route these calls to the right number. Do you have a Comcast application on your device at all? When it was asking for your home phone number do you remember what section the setup process you were on? Please keep us posted.

KevinR_VZW

Follow us on Twitter@VZWSupport

0 Likes
Reply