How can I access my S 5 when my finger print isn't recognized and I can't remember my alternate password?

[drponzi72]

I didn't do anything to my settings, but all of a sudden, when I touched the home button to bring up the screen, it asked me to scan my fingerprint.  I did so, but it wouldn't recognize it.  After several tries, I was prompted to enter my alternative password, which I don't remember.  How can I regain access to my phone?

Thanks in advance for your help.

[tikibar1]

see if this helps:

Re: fingerprint scanner