How can I unlock my Galaxy S7 after too many pattern attempts without factory reset

KATROB55
Newbie

How can I unlock my Galaxy S7 after too many pattern attempts without factory reset?

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vzw_customer_support
Customer Service Rep

KATROB55, let’s get you access to your phone. Samsung offers an easy way to help get into your phone without a factory reset. This process would require you to have created a Samsung account that was signed into the phone. Here is a link to help with that option http://bit.ly/2b391WS

StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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vzw_customer_support
Customer Service Rep

KATROB55 - Being locked out of you own phone can be painful. After the wrong attempts were you prompted to log in with your linked Google account and change the Pattern lock?

JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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LENNYEDGE
Specialist - Level 2

customer support there has a link to fix device, good luck

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