Just curious as I have never pre-ordered a phone before... will I need to call Verizon to activate it when it arrives? Or will my number automatically switch to the new phone when I power it up and set it up?
First time setup and activation - out of the box experience - Samsung Galaxy S7 / S7 edge | Verizon Wireless
If you upgraded the phone on your line all you will do is turn on and it will go though activation
Please correct me if I am wrong, but I believe your existing phone needs to be turned off as well. Then you can start up the S7. That is how we do it for upgrades in our office.
Yes your old phone needs to be powered down. Make sure you have everything back up.
If the old phone and the new phone uses the same size of SIM card, you can use the SIM card from the old phone instead of the one supplied with the new phone.
Ann154 - But the S7 already has a programmed SIM in it. Plus, I read somewhere that whatever SIM is first inserted, is the only one the phone works with.
Let me find where I saw that and verify!
You are correct that Sim card is programmed already with account info. I would not change sim if you don't have to.
your going to need to call in to activate it. due to the fact that it needs programing just to make sure it get to the right person.
You don't need to call but just make sure old device is powered off
I have a collection of SIM cards that came with phones that I never had to use. I kept using the same SIM card that was already activated. I never had to call customer service to activate my phones. The SIM card I am currently using came from a phone with an OS I will never use again and the SIM has been used in four different phones since and been switched between those phones probably a dozen times in the course of using the phones.
edjay15 - Please read the other post before your before sending bad information to the OP
You tell this guy what you have delt with sir!! im telling him from my deallings with this issue. Im not going to advised someone to do something if i havent had to do it myself... @shueman2
Same for me. I kept the new SIM cards just in case but never used them. I recently activated one of those SIM cards on a used iPhone 6 Plus for my son and it worked perfectly without ever contacting Verizon
Typically once you turn on the phone it will provision the by itself once the phone goes through the activation screen. In some cases if you have not accepted the terms and conditions you may have to call Verizon IVR to accept the terms (this is the automated system). And yes you could swap the similar SIM card from an already activated phone (I wouldn't) and it should also activate, I've never had an issue switching SIM cards. But if you want to keep it clean and easy just turn on the phone.