How do I get into my device without a password?

Ober1
Newbie

This is my childrens phone. They changed the password and right away tried to change is back. Now the phone wants a typed password and it previously had a pattern password. What can we do to get back into the phone?

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vzw_customer_support
Community Manager
Community Manager

Uh oh, we definitely want you able to access your phone. You can attempt to change the password using the Android Device Manager here http://bit.ly/1MhljHf . You would login using the gmail account on the phone. 
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Community Manager
Community Manager

Uh oh, we definitely want you able to access your phone. You can attempt to change the password using the Android Device Manager here http://bit.ly/1MhljHf . You would login using the gmail account on the phone. 
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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