How do I get rid of a pulsating pink screen light?

[Tams-Mom]

How do I stop a pulsating pink screen light?

[Ann154]

Can you please post a screenshot of this light issue?

[Tams-Mom]

How do I do that?

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Edited by:  Verizon Moderator

[Ann154]

Perhaps you can find answers to both questions by reading the user manual available online at the Samsung website and the Verizon Wireless website.

[Tams-Mom · Accepted solution]

Problem solved - I shut down the power to my phone and when

I powered it back up the flashing lights had stopped.  Wish someone had

suggested that days earlier!!!!!

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Edited by:  Verizon Moderator

[vzw_customer_support]

Tams-Mom Let's dig a little deepr to help answe4r your question about the pink light. Where do you see this pink light on your device? tell us more about when you noticed the light is pulsating.


SheritaH_VZW
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[Tams-Mom]

The screen pulsated with every touch; however, the problem went away after

I shut down the phone completely and later turned it back on.  Thanks

anyway -

just wish I had tried that  days earlier .

>> Personal information removed to comply with the Verizon Wireless Terms of Service <<

Edited by:  Verizon Moderator