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How to recover photos from device that screen doesnt work, and didn't use cloud or a memory card. (chip)
Solved! Go to Correct Answer
I'm sorry to hear you no longer have access to your pictures ItzKB11. I know they're important, we'll do everything we can to help. However, since you did not back them up to any source and the screen does not work, we only have a couple options. Try using the USB cable to tranfer to PC:
From the Device to a Computer
• Launch Windows Explorer.
Using the computer keyboard, press Windows E ( E) keys.
Alternatively, right-click Start then click Explore.
• Using Windows Explorer, navigate to:
• SCH-I545 > Phone
• Utilize the computer to copy video/picture files from the following folders into the desired folder(s) on the computer's hard drive:
• DCIM
• Download
• Movies
• Pictures
• Disconnect the USB cable from the computer.
If you're unable to retrieve them that way, use this http://vz.to/1zyIQwo.
AdaS_VZW
Follow us on Twitter at @VZWSupport
I'm sorry to hear you no longer have access to your pictures ItzKB11. I know they're important, we'll do everything we can to help. However, since you did not back them up to any source and the screen does not work, we only have a couple options. Try using the USB cable to tranfer to PC:
From the Device to a Computer
• Launch Windows Explorer.
Using the computer keyboard, press Windows E ( E) keys.
Alternatively, right-click Start then click Explore.
• Using Windows Explorer, navigate to:
• SCH-I545 > Phone
• Utilize the computer to copy video/picture files from the following folders into the desired folder(s) on the computer's hard drive:
• DCIM
• Download
• Movies
• Pictures
• Disconnect the USB cable from the computer.
If you're unable to retrieve them that way, use this http://vz.to/1zyIQwo.
AdaS_VZW
Follow us on Twitter at @VZWSupport
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