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HHow do I reset password without losing data? Phone is locked?
Hi Nursingu2000!
I'm saddened to learn that your device is locked and I'm here to help! Do you use Verizon Cloud or any other backup application? If so, after completing the reset your content can be restored.
AyaniB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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