How do I reset the "Remember this Choice" option for automated text messages?

Jayley
Newbie

How do I reset the "remember this choice" setting when replying to automated text messages? I accidentally selected to block replies to these text messages so now I'm unable to reply to any automated message (such as to confirm a doc appt or table reservation). Is there a way to reset this feature? I was unable to find it in the messaging settings or phone settings menus.

Thanks!

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vzw_customer_support
Community Manager
Community Manager

We certainly want to see you take advantage of the capability to receive messages from "short codes" as I understand how helpful these can be from different sources. The default settings in the application will have to be reset to allow the warning to be displayed again. This can be completed through Menu>Settings>Press Menu once again in top left corner> Select Reset Default Settings. Once complete the option will pop up on the next message received from a 5 or 6 digit short code.

YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Community Manager
Community Manager

We certainly want to see you take advantage of the capability to receive messages from "short codes" as I understand how helpful these can be from different sources. The default settings in the application will have to be reset to allow the warning to be displayed again. This can be completed through Menu>Settings>Press Menu once again in top left corner> Select Reset Default Settings. Once complete the option will pop up on the next message received from a 5 or 6 digit short code.

YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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