How do I stop messages plus from showing email addresses in the contact list?
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I think there has been a new update to this app because I wasn't having this problem before. I have my contacts set to display only my phone contacts (not any of my email addresses from google or microsoft exchange). Now when I try and text someone in Message Plus and I type in a name it suggests a bunch of random email addresses from my other accounts. It used to only suggest the list of numbers from my phone's contact list. How do I fix this? I only want to see numbers that I can text, not email addresses. I have not changed any settings in my phone so I don't know why this started. Thanks!
Solved! Go to Correct Answer
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Got an update this morning. Looks like they fixed it. Email addresses show up at the bottom of the list, after all the phone numbers.
Verizon, thanks for listening.
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Same here! Searched through all possible settings. No luck.
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I'm sorry to hear this is an issue. It is designed to have email addresses when searching for contacts.
JoeL_VZW
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It wasn't like this before. We should be able to list only #'s since we are trying to text/message people. If I wanted to email people I would open the email application. I understand that some people may like this feature but not everyone will and we should be able to turn it off. I'm not even sure which account they email addresses are getting pulled from since I have several accounts. The whole thing is very frustrating.
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Most 3rd party applications allow you to not list email addresses.
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RyanBaker500,
I completely understand your concerns regarding unwanted emails showing in your contacts. With the new updated Message Plus application this is a standard feature. However, I will enter feedback to our development team for possible updates to this option.
JasperM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I'm with Ryan. This is a pretty significant annoyance since I'm not messaging to people's e-mail. It takes away a convenience factor. I don't think I'll stick with Message Plus if this is the way it's going to be.
It pulled e-mail addresses from everywhere on my phone...Gmail and Contacts.
If Message Plus draws from the Contacts App, why can't it pull based on preferences to "show phone only" as opposed to "show all contacts"? That would give people the option to set it both ways.
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This is a deal-breaker for me as well. I've enjoyed using Message+, but I'm not going to wade through all my email addresses every time I send a text. What a stupid update.
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Eellis, we want you to have options. We do hear the current comments about this latest update and will forward this feedback. Thanks for taking the time to share this with us, so we can take note of it.
JoelR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I'm going to point blank tell your developers and the messenger product owner that this is a HUGE FAIL - makes the app worthless, ignores the phone setting to show only the phone contacts, complete and utter FAIL from a business, usability, and over all domain understanding on the part of the Messenger + team. Uninstalled, won't be using, pity your people completely fail to understand the difference between email and texting...
I'd feel better if this was a bug and not a feature, because then at least it would look like your PM/PO know what they are doing and dev/qa jsut dropped the ball...knowing this was intentional is just plain worse...
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I am glad I am not alone here. Thank you all for your comments!!
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Glad you mentioned it ... It was a very unwelcome annoyance to me also! For now, I have migrated to Google Messenger. I'd be interested to know what you guys are using.
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Yes, I too have changed BACK to Samsung's default messenger app after dealing with this email suggestion [removal required by the Verizon Wireless Terms of Service] for a day or two. Cmon Verizon, step up your game, this was a stupid decision.
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I literally just posted about the same thing. It has been driving me crazy. I'm hoping that they fix this because I love the app but I'm not willing to put up with this issue.
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Trying to type in a contact's name to send a message takes about 15 times longer now because of this update. Terrible idea to not have the option to turn it off. Is there any way to downgrade a version until they fix this?
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Glad I'm not the only that was having issues. I've been trying for weeks to get rid of the emails from the contacts. I guess I will either use the stock app or purchase something else. Have been using this app for awhile now, what a shame they have ruined it.
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Got an update this morning. Looks like they fixed it. Email addresses show up at the bottom of the list, after all the phone numbers.
Verizon, thanks for listening.
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I do have one more recommendation. When I open the app, my cursor is in the address block, but the keyboard is minimized. I have to click down on the message box to bring up the keyboard and then click back up to the address block to type in the recipients. I wish the keyboard would be made active from the moment the app is opened.
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Tapping in the address block OR the text block will bring up the keyboard - at least it does on my phone - I also get a list of recent contacts that I can tap to add in the TO: field...
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When I open Verizon Messenger, the cursor is already in the address block and the keyboard is minimized. If I click in that box again, nothing happens. I have to click in the message box first and then go back and select the address block in order to have the keyboard visible. This is on a Samsung galaxy note 5.
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Scottandtisha,
We want you to enjoy Messages+ without any trouble at all. Does the trouble with the keyboard happen in any other app or just Messages+ ? How often does this happen?
ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
