How do I turn off voice notifications?

RKoch30
Newbie

A voice tells me I have a new text message or e-mail. I can't figure out how to turn this off! Can someone help me? Thanks!

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vzw_customer_support
Customer Service Rep

Hello RKoch30,

It sounds like you may have Driving Mode enabled. Driving Mode allows you to remain hands free and will announce when you have an incoming call or a new message. To disable you can follow these steps:

Settings>Language and Input>Text to Speech Output>Turn off Driving Mode.

Please let us know if you continue to experience problems.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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5 Replies
tikibar1
Community Leader
Community Leader

Sounds like Hands-Free Mode is turned on; slide the notification screen down, click the upper right-hand overflow button, and then turn it off.

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vzw_customer_support
Customer Service Rep

Hello RKoch30,

It sounds like you may have Driving Mode enabled. Driving Mode allows you to remain hands free and will announce when you have an incoming call or a new message. To disable you can follow these steps:

Settings>Language and Input>Text to Speech Output>Turn off Driving Mode.

Please let us know if you continue to experience problems.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Asamsair81
Newbie

I cannot locate driving mode in the text to speech. 

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kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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vzw_customer_support
Customer Service Rep

We want to ensure we have all the details.  What specific type of device is this on?  -Sean

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