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How do I upgrade Samsung Fascinate to Backup Assistant Plus?

I just received a replacement Samsung Fascinate from Asurion. They told me not only my contacts but also pix, files, music were backed up with Backup Assistant. NOT! Reading up online abt Backup Assistant Plus nowhere do I learn how to upgrade from Backup Assistant. Would like to have BA+ before I activate replacement phone. How?

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Verizon_Support

Hi spitfire3!

It's important to get your information backed up, and Backup Assistant Plus is a great way to do it. Please go to the Play Store to download the application and follow the steps from there. Please let me know if you need additional assistance.

Christina B

VZW Support

Follow us on Twitter @VZWSupport

spitfire3

Play Store says my device isn't compatible with this version.

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