How do you adjust the touch sensitivity on the note 8?

a_inman02
Newbie

How do you adjust the touch sensitivity on the note 8. My screen protector has made it less sensitive

Labels (2)
0 Likes
Reply
1 Solution
vzw_customer_support
Customer Service Rep

I'm sorry to hear you are having issues with the touch sensitivity, Amandainman02. This device uses capacitive multi-touch technology. Screen calibration is not supported at this time. The capacitive touchscreen requires your skin to touch the screen. If you are using a screen protector your screen may not work as designed. Does this provide clarity?

 

JoeL_VZW

Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

I'm sorry to hear you are having issues with the touch sensitivity, Amandainman02. This device uses capacitive multi-touch technology. Screen calibration is not supported at this time. The capacitive touchscreen requires your skin to touch the screen. If you are using a screen protector your screen may not work as designed. Does this provide clarity?

 

JoeL_VZW

Follow us on Twitter @VZWSupport

0 Likes
Reply