How to disable the automatic conversion of emoticons to smileys on messneger + for samsung galaxy S23 plus

TheWaffle110
Newbie

When using the messenger + app I have found that when I try to send an emoticon such as :). It will automatically change it into an emoji or "smiley" as it's called by the app. While I really love the messenger + app, this is honestly an incredibly frustrating thing to have happen. It would be so bad if the smileys didn't look horrible. While a small complaint I feel it would greatly increase the satisfaction of using this app if there was a way to disable this feature.

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vzw_customer_support
Customer Service Rep

Hi! Thank you so much for getting in touch with us and letting us know about the situation!
Please PN us, that way we can go through with the configuration process to deactivate them from your Samsung device.

>Gaby

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How would I go about doing that? I have looked in every setting I can find on the app and nothing has even mentioned the smileys. I also am not sure of what PNing is. Is that a way to message to allow for easier contact? If so how do I do that?

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LawrenceC
Moderator Emeritus

Hi TheWaffle110;

To send a private note, click the username and then click "send message".  Screen Shot 2022-12-27 at 10.08.57 AM.png

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vzw_customer_support
Customer Service Rep

Thank you for reaching out to us here at Verizon. Please private message us for further assistance.

*Mabell

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