I cannot access my voice mail with password reset it and still won't let me access
After the password reset is it telling you that the password is still incorrect, or are you receiving a different error message?
hnsbonnie63, we know how important it is to be able to access your voicemail. When you use voicemail, are you using visual voicemail or dialing in? What kind of error message do you get when you try to reset your password? Here are the steps to do so if not: http://vz.to/2baeoBk.
JosephT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!