I cannot open my cloud. It asks me to check my data connection

[beulah2013]

I am trying to view my pictures on the cloud and it states "sorry, we can't connect to the Cloud service at this time. Please make sure you have a data connection and try again." I have a connection and it is not working. What am I doing wrong?

[vzw_customer_support]

You came to the right place for assistance beulah2013! Let's partner together and get you access to your cloud storage. Can I assume that you are using Verizon Cloud? If so then are you able to log into www.verizonwireless.com to access other online features? As you share the details then we can assist.

ArnettH_VZW
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