I just got a replacement Galaxy S5. The basic visual voicemail will not activate. How do I get basic visual voicemail to work? The free version worked on my old phone.
What's happening when you open the Verizon Voice Mail App?
It just opens with no messages in it. All messages go to regular voicemail
instead of the basic visual voicemail
Did you click the 3 dots on the right and hit refresh?
I have tried that and rebooting the phone. When someone leaves a message,
it says there is one there, but when I open the app, nothing and the icon
disappears and a new one pops up telling me to dial *86 to check my
messages. On my old phone, the app worked perfect.
don't force stop....disable & you may be asked to uninstall updates.
force stop just stops until next message comes in.
