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I'm Not Getting Voicemail

I haven't been getting voicemail directly to my Samsung Galaxy S7 Edge ever since I connected it with the Samsung Gear S2 because it just sent it to my watch. Now, I haven't used my Gear S2 for about two months now and people have been saying they left a voicemail, and my phone doesn't notify me and it doesn't even show it in my voicemail app. It would on the watch and I just simply don't use the watch anymore, and haven't paired it up with my phone since then.

What's going on here?

Comments

Verizon_Support

We know how important it is to get notifications of a new voice mail. We are here to help get that fixed on your phone. We need more details though to help. We are sending you a Private Message, please respond to only that going forward.

StevenG_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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