i'm not able to use it. When I try to change the APN it does not save, I have done a hard factor reset, and still nothing. Please help.
We want you to have a working phone, cortez21.There are restrictions when activating a device that was originally meant for a different carrier. This is because the devices may not be compatible with different networks. You can check your devices compatibility here: http://vz.to/1gSxc19
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