I recieved my new phone from insurance company along with the new SIM card but it will not activate

Chief-Raymie
Newbie

How do I activate my new phone (from insurance) with new SIM card. I have tried several time with no luck.

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vzw_customer_support
Community Manager
Community Manager

Chief-Raymie, I am sorry to learn that you are having trouble with activating the phone. I understand wanting to get this working right away. Were you able to successfully able to get it activated? What make and model phone is it? When going through the activation process was the old phone turned off? 


TionnaBB_VZW
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