I replaced my battery

[Rjetton82]

I replaced my battery and now my phone doesn't recognize my SIM card. I just get a   where the signal bars would usually be. Any help would be greatly appreciated, thanks

[kathy65793]

Where did you get the battery replaced at? Did Samsung do it or was it a authorized repair shop?

[bearone21]

oem battery or el cheapo??

[Rjetton82]

I replaced it. This was my sixth time replacing either the battery or the camera in my S7 and S6. Never had a problem before.

[vzw_customer_support]

We're more than happy to assist you with this issue, Rjetton82. What have you tried so far to correct this issue? I only ask to get a better idea of what we need to do moving forward.

CecileC_VZW

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