I set specific notifications alerts for certain contacts......

carrielynn24
Newbie

I just got this phone over the weekend.  I set certain notification sounds for specific contacts, but when they text it still plays the default notification, regardless of what I do.  Any suggestions?  I've tried powering the phone off then back on and it still does it

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Community Manager
Community Manager

carrielynn24-


Congrats on your new phone! I see you are certainly enjoying the phone with the new features it has to offer. Do you use the native SMS app (yellow-white envelope icon) or Verizon Messages? (red icon)? Please advise to better assist.



CarmenT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Reply